Fila3D ships anywhere in Canada. We use the services of Canada Post, UPS, Purolator, Canpar and FedEx to offer you the best service at great prices. Shipping costs are automatically calculated during the checkout process to give you a choice of shipping methods. All orders are shipped directly from our Drummondville warehouse.
You can also choose your own carrier and charge delivery to your account. A space is provided at checkout for you to enter all your information.
We offer free delivery in Quebec and Ontario on filament and accessory orders of $125 or more before taxes. You must select the free shipping option when placing your order. Printers are not covered by free shipping.
We reserve the right to choose the most economical delivery method. Delivery to remote locations may be subject to an additional charge. Also, free delivery does not apply to orders benefiting from a preferential rate such as corporate pricing.
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We also offer you the option of picking up your order directly at our boutique during business hours to avoid delivery charges. You will need to select the in-store pickup option when you make your online payment.
We are located at 228 rue Heriot in Drummondville, in room 203. Please allow 2 hours for your order to be processed. You should receive an e-mail confirmation when your order is ready, or you can always confirm with us by phone before you come to the store.
Our team works hard to ship orders the same day for all orders placed before 2 p.m. (Quebec time). However, depending on order specifications, shipping times may vary from 24 to 48 hours.
If your order is placed outside business hours and/or your need is urgent, don’t hesitate to contact us, we’re very accommodating.
The stocks in our online store and in our warehouse are synchronized with each other. When you purchase a product from our online store, this means that the product is already in stock and ready for shipment. However, in very rare cases, technical problems may occur, and we will contact you to offer an alternative or a refund. Please do not hesitate to contact our team if you have any questions about your order.